At Compass Resort Solutions, we create Win-Win-Win situations. Winning by increasing Guest Satisfaction scores. Winning by increasing total revenue as well as maximizing profits. Winning by creating a Team of professional Associates that love to create the memorable Guest Experience.
Our company continues to grow. Successful projects have been completed, or are conintuing under our management, in The Bahamas, St. Lucia, Mexico, Panama, Cayman Islands and in the States of Texas and Hawaii.
Steve Riely - President - over 20 years of Hotel/Resort Management including Island Resorts, Spa Retreats, and downtown boutique hotels. As General Manager, Steve has won numerous awards including being named #4 Dive Resort in the World and Conde Nast Traveler Top 50 Small Hotel. He also managed one of the most exclusive Private Island Resorts in the world. 9 years ago he started Compass Resort Solutions and helps independent owners and managers achieve success.
Clare Dobson - Chief Marketing Officer - With a career spanning all aspects of marketing including managing international teams and working as an independent consultant and events organiser, she is also a published writer, a qualified bodywork therapist and highly experienced yoga teacher. Her marketing experience has seen her work in a variety of industries, including providing consultancy for hospitality, spa and wellbeing, through to working as a manager and Head of Department in both finance and creative design.
Saïd El Kadri - Director of Training - Speaker, Trainer, Coach, and Consultant. Saïd has been wowing crowds and increasing guest satisfaction scores around the world for over 10 years.
Ashley Bringman - Digital Marketing Specialist - with a varied background in hospitality and other industries, Ashley has become an expert in helping plan and track results for a profitable digital marketing strategy.
Johanna Flink - Development, Food & Beverage Specialist - having built from the ground up and managed several award-winning concepts in Texas, Louisiana, Nevada, and California; now Johanna works worldwide overseeing everything from new construction to menu development, marketing, and training in independent and resort Food & Beverage Operations.
Nikki Waugh - Retail Specialist - over 15 years in the retail industry and producing sales of over a million dollars annually, Nikki has great resources and vendors to rely on that understand the difficulties of supplying to remote international destinations. She has demonstrated that successful remote management can work. Nikki travels continuously throughout the year to tradeshows from Las Vegas, Miami, Atlanta, Orlando and New York in order to source the most cost efficient and appropriate products for each retails need.
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